Why the Person Using the Software Should Have a Voice in Buying It
I have spent much of my career in enterprise technology, and one thing I have seen repeatedly is that the people who choose software aren’t always the people who use it every day. That is not necessarily a problem. Executives and technology leaders have responsibilities that individual users may not see. They must consider budgets, […]
Why I Pay Attention to the Problem Before I Pay Attention to the Product
I have spent much of my career working with technology that can do impressive things. When you work with enterprise software, security solutions, infrastructure, and newer artificial intelligence applications, it is easy to get caught up in what a product is capable of doing. I understand the excitement. I still get excited when I see […]
Why Great Products Still Fail in the Marketplace
Over the course of my career, I have worked with companies that built products I genuinely believed would succeed. Some of them solved difficult technical problems. Others introduced new ways of thinking about security, enterprise software, or artificial intelligence. The teams behind those products were smart, committed, and convinced they had created something customers would […]
10 Business Problems AI Can Solve Today
Artificial intelligence has become one of those topics where everyone seems to have an opinion. Depending on who you ask, it is either going to revolutionize every business on earth or it is little more than an expensive distraction. After spending the better part of the last decade helping bring AI-enabled solutions to market, I […]